| Issue ID | 1539959 |
| Internal NHTSA # | 11181513 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLE43 |
| Model Year | 2018 |
| File date | 20/02/19 |
| Component | VISIBILITY:SUN ROOF ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2018 mercedes-benz gle43 amg. While driving 60 mph, the contact heard an abnormally loud boom sound and the sun roof exploded. The contact stated that the sun roof was not struck by any debris or foreign object. The contact stated that there was glass in her hair, on her face, and on the children seated in the rear of the vehicle. There were minor injuries that did not require medical attention. The vehicle was taken to mercedes-benz of houston north (17510 north fwy, houston, tx 77090, (281) 305-8970). The contact was informed that the sun roof may have shattered by a rock. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,000. |
| Vehicle Mileage at Failure | 12000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SPRING, TX |
| VIN pattern | 4JGED6EB7JAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 3 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |